ljbdt Privacy Policy – How We Handle Your Personal Data

Our Commitment to Your Privacy

This Privacy Policy ("Policy") describes how ljbdt ("the Platform", "we", "us", "our") collects, stores, uses, and in certain circumstances shares the personal information of players who access or use the ljbdt website and its associated services. It applies to all players in Bangladesh and any other jurisdiction from which the platform is accessed.

By registering an account on ljbdt or continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Policy, you should not use the platform. This Policy should be read in conjunction with the ljbdt Terms and Conditions, which govern the overall relationship between ljbdt and its players.

What Information ljbdt Collects

ljbdt collects information in three main ways: information you provide directly when registering and using the platform, information generated automatically by your use of the platform, and in limited circumstances information received from third-party service providers. The categories of information collected are described below.

Registration and Account Information

• Your mobile phone number, which serves as your primary account identifier and is linked to your bKash, Nagad, or Rocket mobile wallet for deposit and withdrawal transactions.
• Your date of birth, collected for the purpose of verifying that you meet the minimum age requirement of 21 years to use the platform.
• Your chosen username and account password (stored in hashed form; ljbdt never stores passwords in plain text).
• Any identity verification documentation (such as a national identity card or passport copy) submitted in response to a verification request from ljbdt's compliance team.

Transaction and Activity Data

• Records of all deposits and withdrawals processed through your account, including the payment method used, the transaction amount in BDT, the date and time of the transaction, and the transaction reference number assigned by the relevant mobile money provider.
• Records of your gaming and betting activity on ljbdt, including games played, bets placed, outcomes, session durations, and bonus usage. This data is used for account integrity monitoring, responsible gaming oversight, and platform performance analysis.
• Records of all communications between you and ljbdt customer support, including the channel used (in-platform chat, email), the date and time of contact, and a summary of the issue raised and its resolution.

Technical and Device Data

• Your IP address, device type, operating system version, and browser type, collected automatically when you access ljbdt. This information is used to detect account security anomalies and to optimise the platform's performance for your device.
• Session data including login timestamps, session duration, pages visited within the platform, and navigation path through the site. This data informs platform design decisions and helps identify potential account security issues.
• Cookie data and similar tracking technologies used to maintain your session state, remember your preferences, and support the security of the login process. See the Cookies section of this Policy for further detail.

How ljbdt Uses Your Personal Information

ljbdt uses the personal information it collects for the following lawful purposes. We do not use your information for any purpose not described in this Policy, and we do not sell your personal data to third parties under any circumstances.

• To create and manage your ljbdt account, process your registrations, authenticate your login sessions, and maintain the security and integrity of your account against unauthorised access.
• To process deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay, verify that transactions originate from payment instruments registered to your account, and maintain accurate financial records of all transactions.
• To verify your age and identity as required by ljbdt's internal compliance framework, and to fulfil any applicable legal or regulatory obligations relating to the operation of an online gaming platform serving players in Bangladesh.
• To provide customer support in response to queries, complaints, or technical issues raised by you, and to maintain records of support interactions for quality assurance and dispute resolution purposes.
• To monitor your gaming activity for responsible gaming purposes, including identifying patterns of behaviour that may indicate problem gambling, and to make available the self-exclusion, deposit limit, and session reminder tools that are part of ljbdt's responsible gaming framework.
• To improve the ljbdt platform by analysing aggregated and anonymised usage data, understanding how players navigate the site, identifying technical issues, and informing decisions about new features, game selections, and payment integrations relevant to Bangladesh players.

Five Things We Do to Protect Your Data

When and With Whom We Share Your Information

ljbdt does not share your personal information with third parties except in the limited circumstances described below. In each case, only the minimum information necessary for the specific purpose is shared, and all third parties with whom data is shared are required to handle it in accordance with applicable data protection standards.

Permitted Sharing Categories

• Payment service providers (bKash, Nagad, Rocket, Upay): transaction data is shared with the relevant mobile money provider solely to process the deposit or withdrawal you have initiated. ljbdt does not receive or store your full mobile banking credentials — only the transaction confirmation reference is retained.
• Game and platform technology providers (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi): where a game provider's platform is accessed through ljbdt, limited session data (such as a session token and bet amount) may be transmitted to the provider's system to facilitate gameplay. Game providers operate under their own data security and privacy standards as licensed operators.
• Fraud prevention and security partners: where ljbdt has a good-faith basis to suspect fraudulent activity, account compromise, or money laundering, it may share relevant account data with specialist fraud-prevention services or with other gaming platforms operating in the same compliance framework.
• Legal and regulatory disclosure: ljbdt will disclose personal data to competent authorities, courts, or regulatory bodies where required to do so by applicable law, a valid court order, or a binding regulatory directive. In such cases ljbdt will disclose only the minimum data required to satisfy the legal obligation.

Your Data Rights as an ljbdt Player

ljbdt respects your rights in relation to your personal data. The following rights are available to you as a player on the platform. To exercise any of these rights, please contact ljbdt customer support. We will respond to all valid requests within a reasonable timeframe and will not charge a fee for doing so in ordinary circumstances.

• Right of access: you may request a copy of the personal data that ljbdt holds about you, together with information about how it is being used and with whom it has been shared.
• Right of rectification: if any personal data held about you is inaccurate or incomplete, you may request that it be corrected. For account-level data such as your registered mobile number, corrections may require identity verification before they can be applied.
• Right of erasure: you may request deletion of your personal data. ljbdt will fulfil erasure requests subject to any overriding legal obligation to retain data (for example, transaction records that must be retained for a defined period under applicable financial compliance requirements).
• Right to object to processing: you may object to ljbdt processing your personal data for purposes beyond those strictly necessary to operate your account and process your transactions. Where your objection is valid and no overriding legitimate interest exists, ljbdt will cease the relevant processing.
• Right to withdraw consent: where ljbdt processes your data on the basis of your consent (for example, for promotional communications), you may withdraw that consent at any time by contacting customer support or adjusting your account notification preferences. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

To exercise any of the above rights, contact ljbdt support. Please provide your registered mobile number and a description of your request so that we can locate your account and respond accurately. We may request additional identity verification before fulfilling certain requests, particularly those involving data deletion or account modification.

How Long We Keep Your Data and How We Protect It

ljbdt retains personal data for as long as your account remains active and for a defined period after account closure. The retention period for transaction records and account activity logs is determined by ljbdt's internal compliance obligations and may extend beyond the date of account closure where required for legal, audit, or dispute resolution purposes. Once the applicable retention period has expired, data is securely deleted or anonymised.

ljbdt implements technical and organisational security measures appropriate to the nature of the personal data it holds. These measures include SSL encryption of data in transit, hashed storage of authentication credentials, access controls limiting staff access to personal data on a need-to-know basis, and regular internal reviews of data handling procedures. No data security system is impenetrable, and ljbdt cannot guarantee that data will never be accessed by an unauthorised party in the event of a sophisticated attack. In the event of a data breach that affects player data, ljbdt will notify affected players and take remedial action as quickly as reasonably practicable.

Players who are concerned about the security of their ljbdt account — for example, if they believe their login credentials have been compromised — should contact ljbdt customer support immediately. We recommend that all players use a strong, unique password for their ljbdt account and do not share their login credentials with any third party.

Changes to This Policy and How to Contact Us

ljbdt reserves the right to update this Privacy Policy at any time. When material changes are made — meaning changes that significantly affect how your personal data is collected, used, or shared — the revised Policy will be posted on this page with an updated effective date. Your continued use of the platform following the posting of a revised Policy constitutes your acceptance of the changes. We encourage you to review this page periodically so that you remain informed about how ljbdt protects your personal information.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way ljbdt handles your personal data, please contact our support team. Our contact email is [email protected]. Please note that this address is for data privacy queries and general support only — it is displayed as plain text and is not a clickable link. We aim to respond to all privacy-related enquiries within a reasonable period.